Differences Between the Customer App and the Merchant App 📱
It's important to understand the different functionalities of the Customer and Merchant Apps. Each app is designed to meet specific user needs and has its own functionalities and limitations, so be sure to identify the type of app you wish to sign up on for your personal or business needs.
Kele Customer App (Kele Personal Banking)
The Customer App is tailored specifically for individual personal banking customers. It provides a streamlined interface for managing personal finances, accessing account information, making transfers and bill payments, and performing everyday banking tasks. This app is designed to focus on ease of use for personal account management.
Tier System: The Customer App supports from Tier 1 to Tier 3, which means that customers can access varying levels of service and functionality based on their account tier. However, this app has a cap at Tier 3, which is sufficient for standard personal banking needs.
Kele Merchant App (Kele Business Banking)
On the other hand, the Merchant App is designed for business owners and Agents. It caters to users who require advanced features and higher transaction limits to support business operations and manage larger volumes of transactions.
Tier System: The Merchant App features a more extensive Tier system, extending to Tier 4. This higher tier allows for greater transaction limits and additional functionalities tailored to the needs of agents and businesses.
Summary of Differences:
- User Base: The Customer App is for personal banking customers, while the Merchant App is intended for Betking Agents and businesses.
- Transaction Limits: The Merchant App offers higher transaction limits compared to the Customer App.
- Tier Levels: The Customer App supports up to Tier 3, whereas the Merchant App extends up to Tier 4.
By understanding these distinctions, users can better select the app that meets their needs, whether for personal banking or business management.
If you experience any difficulties following the steps above, please send us an email via support@getkele.com and we will be happy to assist you.Related Articles
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